Accessibility
Welcome everyone
Grow your Thanet business through accessibility & inclusion
On the beautiful Isle of Thanet, we pride ourselves on welcoming all visitors. But for tourism and hospitality businesses, true welcome means thinking about everyone. Understanding and embracing accessibility isn’t just about doing the right thing; it’s a business decision that opens your doors to a huge, often underserved, market.
Imagine a truly inclusive Thanet where every visitor, regardless of their ability, background, or circumstance, feels genuinely welcome and can fully enjoy all our wonderful area has to offer.
Visitors with accessibility needs (and their companions) are a significant and growing market?
Make your Thanet business more welcoming
By proactively addressing accessibility, you’re not just enhancing the welcome; you’re tapping into loyal visitors, growing your reputation, and securing repeat visits. When visitors feel truly included, they stay longer, spend more, and tell their friends! We’ve put together a range of resources to help you on your journey to becoming a more accessible and inclusive tourism business.
Make your business accessible and inclusive
Improving accessibility doesn’t always require a large budget; often it’s about better information, clearer communication, and a proactive mindset. Explore the resources to start your journey today.
Accessibility training
In the tourism and hospitality industry, our people are our greatest asset. While physical adaptations to buildings are important, it is the knowledge, confidence, and attitude of your team that truly defines a visitor’s experience.
Becoming an inclusive workforce (staff and volunteers)
A diverse workforce – including disabled people and volunteers – brings unique perspectives, improved problem-solving, and a deeper understanding of the diverse visitors who choose the Isle of Thanet.
