Image credit: Tourism at Thanet District Council
Business and tourism advice
Connecting you with the right support
We love to see new businesses set up and thrive in the area, and we love to see established ones flourish and grow. This supports the visitor economy and diversifies the offering for both visitors and local people.
We work closely with other council departments responsible for all services that can affect the visitor experience, including coastal development, events, parking, communications, the Thanet Coast Project and the Port of Ramsgate.
Advice is helpful at any stage of a businesses’ lifestyle, and we’re here to help you connect with the right support.
Local tourism organisations
There are lots of local organisations you can get involved with or go to for advice and assistance.
Funding & grants
Whilst we don’t offer grants ourselves, we can direct you to grants and funding streams.
Tourism accommodation advice
Helping you reassure your customers that their hospitality choice is clean, safe, welcoming, and fully compliant.
Below are some useful organisations who have support on hand in various forms, including specific guidance for attractions, accommodation providers and hospitality venues.
Accommodation
Accommodation Advice
Accommodation advice can be found here.
Attractions
Association of Leading Visitor Attractions (ALVA)
ALVA offers training, ways to measure success, and guidance to help their members keep making the visitor experiences better and better. They also speak up for their members to the Government, the media and other businesses, making sure the sector gets the support it needs.
Hospitality (restaurants and cafes)
Local Trading Standards / Environmental Health
Food Safety for Businesses
How to run a safe and legal food premises
www.thanet.gov.uk/services/food-businesses
UK Hospitality
This is UK’s lead trade body for the hospitality industry. They promote hospitality, protect their members’ commercial interests, prevent restrictive legislation and pioneer for positive change. The provide guidance, insights, webinars and more for every aspect of the hospitality sector.
www.ukhospitality.org.uk
General
Business.gov.uk
You can find local advice and free support on Business.gov.uk. From setting up a business, applying for a start-up loan and employing people.
Federation of Small Businesses
This is the UK’s leading membership organisation for small businesses and the self-employed. Find our more on www.fsb.org.uk
Local organisations
A list of local organisations can be found here.
”“Ramsgate Tunnels values the exceptional support we receive from our Thanet Tourism team. They provide valuable networking, vital advice, and training, including their brilliant online ambassador scheme we recommend to our volunteers—it’s open to all and well worth trying. Proactive, friendly, and approachable, they consistently go the extra mile to positively promote our heritage, Ramsgate and Thanet in general.”
- Ramsgate Tunnels
Tourism Matters Newsletter
To hear the latest tourism news, sign up for our free monthly industry newsletter, aimed at everyone working in our local tourism, leisure and hospitality businesses.
Each edition is packed with the latest local, regional, and national news, training, awards, and campaign opportunities to help your business thrive.
A great way to share any news with other local businesses



